Steps to your SuisseID
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The SuisseID Mobile Service expands the possible uses of SuisseID. This means you can also carry out the secure login via mobile devices such as smart phones and tablets. Or you log in from your normal computer without the USB stick/the chip card having to be connected to the device.
The SuisseID Mobile Service is valid for the same period as your existing SuisseID. When your SuisseID is blocked/revoked, you also cancel the SuisseID Mobile Service at the same time.
The SuisseID Mobile Service ist available for several European countries: Switzerland, Germany, France, Belgium, Liechtenstein, Denmark, Finland, Luxembourg, Italy, Austria – including prepaid mobile numbers.
The SuisseID Mobile Service is included in the price of a SuisseID.
We recommend using different passwords.
You can log in with your SuisseID via the management portal and reset the password.
Please contact our customer service department immediately.
The online service cannot establish a connection to your SuisseID and therefore tries to carry out the login as an alternative via the SuisseID Mobile Service. To log in with SuisseID, please make sure that
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You can log in with your SuisseID via the management portal and reactivate the service.