Steps to your SuisseID


Initial operations of your SuisseID

Download SuisseID Assistant

Most answers to your questions can be found under instructions or FAQ.

For support requests please call us at 0848 77 66 55 (08.00-12.00 and 13.00-17.00) or via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Important Information

07.05.2020 - Mac OS X 10.15

The latest version of SuisseID Assistant supports Mac OS X 10.15. Link

01.10.2019 – Mac OS X 10.15

The SuisseID Assistant on Mac OS X 10.15 Catalina is currently not supported.Link


25/01/2018 - Spectre and Meltdown - SuisseID not affected

Maybe all of you have heard of the Spectre and Meltdown attack scenarios which were previously reported.
Since CardOS is based on Infineon chips with Intel architecture, we would like to inform our curtomer and clients that SuisseID is not affected by this Issue, based on the information provided by Infineon. More Info

Your SuisseID Team

20/10/2017 - RSA vulnerability with Infineon smart cards - SuisseID is not affected

Recent press releases (e.g., outline that various smart cards currently have a security vulnerability with Infineon technology. The SuisseID and the organization certificate on SmartCard also rely on Infineon chip technology.

Our card manufacturer informed us that the ATOS CardOS 4.x cards and card reading systems used by SwissSign are not affected. The vulnerability mainly affects cards of the CardOS 5.x generation which still under evaluation at SwissSign.In addition, there is the possibility for everyone to find out via the link whether the vulnerability affects the card. If you have any further questions, please do not hesitate to contact us also for a certificate of safety from our card manufacturer.

Your SuisseID Team

24.07.2017 – Stopping support for SwissSigner

We have stopped the support for the signature software SwissSigner in favour of common alternatives.

For qualified signatures we recommend the following, for example:

The use of the signature software and its correct application according to the requirements of the Swiss Electronic Signature Act (ZertES) are your responsibility. The validity of your signature or the signatures of other people can be checked using the validator service of the Federal Government.

01.01.2017 - Introduction of new Swiss Signature Law (ZertES): Changes to timestamps and qualified signatures

We are pleased to inform you regarding a significant change to the statutory framework relating to the use of electronic signatures in this document.



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SuisseID is a registered trademark of SwissSign AG.