Each SuisseID contains a chip with two different certificates:
- Login certificate for secure login: If the password (PIN) is entered incorrectly three times, SuisseID is blocked for security reasons. You can unlock your authentication certificate.
- Qualified certificate for signature: If the password (PIN) is entered incorrectly three times, SuisseID is blocked permanently for the signing function for legal reasons. If you still want to sign, you have to purchase a new SuisseID.
The PUK can unblock a blocked login certificate, but for security reasons not a blocked qualified certificate.
Password (PIN) no longer known
Password (PIN) known
Further support under FAQ.