Steps to your SuisseID
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To unblock your SuisseID, please ensure the following points are met:
For security reasons the qualified certificate cannot be unblocked. However, you can continue to use the login certificate.
Start the SuisseID Assistant:
Now in this case the following dialogue appears (fig. 3):
So you can define a new password (PIN) for the login certificate the login certificate also has to be blocked first, for example by entering the code incorrectly 3 times in a browser.
After restarting SuisseID you can now set a new password (PIN) according to fig. 4+5.
You will find further information in the FAQ.